If we can’t deliver the customer service you need and expect, you can’t give your customers the experience they anticipate.
You can become more efficient because we understand your operations, challenges and target audience.
Take time to learn about and maximize the customer service options available to you.
Important to you
Customer experience can make or break a business:
- News of bad customer service reaches more than twice as many people as praise for a good experience.
- Loyal customers are worth up to 10 times their first purchase.
- It costs six to seven times more to acquire a new customer than to keep an existing one.
Reduce your effort
Support through each stage:
- Pre-sales support—advice to get off on the right foot
- Return and replacement support—issues quickly remedied
- Technical support—deploy solutions effectively
- Online resources—save time and effort
Time well spent
You can’t use services you don’t know exist:
- Most partners only use a fraction of what’s available to them.
- Study our portfolio of service and support options.
- Frequent new offerings enhance the customer experience.
Let Ingram Micro shorten the sales cycle.